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FAQ

Q: What is raw Indian hair?

A: Raw Indian hair refers to unprocessed, natural hair sourced from Indian donors. It has not undergone any chemical treatments or alterations.

Q: What are the advantages of using raw Indian hair?

A: Raw Indian hair is known for its natural look, softness, and versatility. It can be dyed, styled, and treated like your own hair. It often has a long lifespan when properly cared for.

Q: How do I care for raw Indian hair extensions?

A: To maintain the quality of your raw Indian hair, it's important to use sulfate-free shampoos and conditioners, avoid excessive heat styling, and brush gently to prevent tangling.

Q: Can raw Indian hair be colored or bleached?

A: Yes, raw Indian hair can be dyed or bleached, but it's recommended to consult a professional stylist to ensure the best results and minimize damage.

Q: How long does raw Indian hair last?

A: The lifespan of raw Indian hair extensions depends on how well they are cared for and how frequently they are worn.

Q: How is raw Indian hair different from processed hair?

A: Raw Indian hair is unprocessed and sourced directly from donors, while processed hair often undergoes chemical treatments to achieve specific textures and colors.

Q: Can I style raw Indian hair with heat tools?

A: Yes, you can use heat styling tools on raw Indian hair, but it's essential to use heat protectant products and avoid excessive heat to prevent damage.

Q: Are there different textures available in raw Indian hair?

A: Yes, raw Indian hair comes in various textures, including straight, wavy, curly, and more. You can choose a texture that matches your natural hair or desired style.

Q: Can I return or exchange my purchase?

A: Unfortunately, all sales are final, and we do not accept returns or exchanges. We recommend thoroughly reviewing product details before making a purchase.

Q: What if my product is damaged or defective?

A: In the rare event that you receive a damaged or defective product, please contact our customer support within 24 hours for assistance. We will work to address the issue promptly.

Q: Can I cancel my order after placing it?

A: Once an order is placed, it cannot be canceled, as all sales are final. Please double-check your items before confirming your purchase.

Q: Are there any exceptions to the "all sales are final" policy?

A: Our policy is firm, and unfortunately, we do not make exceptions. Please make sure to choose your items carefully and reach out to our support team if you have any questions before purchasing.

Q: How do I know if a product is right for me before buying?

A: We encourage customers to carefully read product descriptions, specifications, and reviews before making a purchase. If you have specific questions or need additional information, feel free to contact our customer support team.

Shipping & Processing Time:

  • We treat each bundle as a labor of love. Expect a meticulous inspection process.  We inspect every bundle and take pride in out labor of love.  Kindly allow 7-15 days for shipping for processing time ( excluding weekends)

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